{"id":5549,"date":"2018-05-21T23:22:04","date_gmt":"2018-05-21T21:22:04","guid":{"rendered":"https:\/\/michlstechblog.info\/blog\/?p=5549"},"modified":"2018-09-21T14:26:43","modified_gmt":"2018-09-21T12:26:43","slug":"windows-10-windows-update-search-returns-error-0x8024500c","status":"publish","type":"post","link":"https:\/\/michlstechblog.info\/blog\/windows-10-windows-update-search-returns-error-0x8024500c\/","title":{"rendered":"Windows 10: Windows Update search returns Error 0x8024500c or did not find any updates"},"content":{"rendered":"<div class=\"twoclick_social_bookmarks_post_5549 social_share_privacy clearfix 1.6.4 locale-en_US sprite-en_US\"><\/div><div class=\"twoclick-js\"><script type=\"text\/javascript\">\/* <![CDATA[ *\/\njQuery(document).ready(function($){if($('.twoclick_social_bookmarks_post_5549')){$('.twoclick_social_bookmarks_post_5549').socialSharePrivacy({\"services\":{\"flattr\":{\"uid\":\"Michl\",\"status\":\"on\",\"the_title\":\"Windows%2010%3A%20Windows%20Update%20search%20returns%20Error%200x8024500c%20or%20did%20not%20find%20any%20updates\",\"the_excerpt\":\"Hi%2C%0D%0A%0D%0Athe%20Error%200x8024500c%20often%20occurs%20at%20Windows%2010%20in%20managed%20environments%2C%20which%20means%20the%20Windows%20Updates%20are%20delivered%20by%20WSUS%20or%20SCCM%20and%20no%20internet%20connection%20is%20available%20or%20it%20is%20not%20allowed%20to%20connect%20directly%20to%20Microsofts%20Windows%20Update.%0D%0A%0D%0AIn%20this%20case%20usually%20the%20policies%20%28no%20internet%20connect%20and%20DualScan%20disabled%29%0D%0A%20%28more%26hellip%3B%29\",\"txt_info\":\"2 clicks for more data protection:\\r\\n\\r\\nOnly when you click here, the button will be come active and you can send your recommendation to Flattr. When activating, data are transmitted to third parties. \",\"perma_option\":\"off\"}},\"txt_help\":\"When you activate these fields by clicking, information to Flattr may be transferred abroad, and probably may also stored there.\",\"settings_perma\":\"Enable permanently and accept data transmission. \",\"info_link\":\"http:\\\/\\\/www.heise.de\\\/ct\\\/artikel\\\/2-Klicks-fuer-mehr-Datenschutz-1333879.html\",\"uri\":\"https:\\\/\\\/michlstechblog.info\\\/blog\\\/windows-10-windows-update-search-returns-error-0x8024500c\\\/\",\"post_id\":5549,\"post_title_referrer_track\":\"Windows+10%3A+Windows+Update+search+returns+Error+0x8024500c+or+did+not+find+any+updates\",\"display_infobox\":\"on\"});}});\n\/* ]]> *\/<\/script><\/div><p>Hi,<\/p>\n<p>the Error 0x8024500c often occurs at Windows 10 in managed environments, which means the Windows Updates are delivered by WSUS or SCCM and no internet connection is available or it is not allowed to connect directly to Microsofts Windows Update.<\/p>\n<p>In this case usually the policies (no internet connect and DualScan disabled)<br \/>\n<!--more--><br \/>\n<code><br \/>\nComputer Configuration\\Administrative Templates\\Windows Components\\Windows Update<br \/>\n    Do not connect to any Windows Update Internet location = 1<\/p>\n<p>Computer Configuration\\Administrative Templates\\Windows Components\\Windows Update<br \/>\n    Remove access to use all Windows = 1<\/p>\n<p>Computer Configuration\\Administrative Templates\\Windows Components\\Windows Update<br \/>\n    Do not allow update deferral policies to cause scans against Windows Update = 1<br \/>\n<\/code><br \/>\nare set because all updates should be taken from the WSUS\/SCCM Server and not from the internet.<\/p>\n<p>If this error occurs and you set<br \/>\n<code>Do not connect to any Windows Update Internet location = 0<\/code> or to unconfigured the Windows Search takes a long time and in WindowsUpdate.log has some entries like this are logged:<br \/>\n<code>SLS             *FAILED* [80248007] Method failed [SlsDatastoreLookup:797]<br \/>\nSLS             Retrieving SLS response from server...<br \/>\nSLS             Making request with URL HTTPS:\/\/sls.update.microsoft.com\/SLS\/{9482F4B4-E343-43B6-B170-9A65BC822C77}...<br \/>\nSLS *FAILED* [80072EE2] Send request<br \/>\nSLS *FAILED* [80072EE2] WinHttp: SendRequestToServerForFileInformation (retrying with default proxy)<br \/>\nMisc            *FAILED* [80072EE2] Library download error. Will retry. Retry Counter:0<br \/>\n<\/code><\/p>\n<p>To generate the WindowsUpdate.log file use the powershell cmdlet <strong>Get-WindowsUpdateLog<\/strong><\/p>\n<pre class=\"brush: powershell; title: ; notranslate\" title=\"\">\r\nPS D:\\&gt; Get-WindowsUpdateLog\r\nPS D:\\&gt; &amp; notepad C:\\Users\\$ENV:Username\\Desktop\\WindowsUpdate.log\r\n<\/pre>\n<p>I&#8217;ve done a lot of research against the 0x8024500c error:<\/p>\n<p>Ensure that no Windows Update Settings for Business are set, the decision which Updates are send to the client should only be done at the Update Management framework (WSUS, SCCM)<\/p>\n<p>Check if the regarding policies are set to none configured<br \/>\n<figure id=\"attachment_5554\" aria-describedby=\"caption-attachment-5554\" style=\"width: 300px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/michlstechblog.info\/blog\/wp-content\/uploads\/2018\/05\/Windows10-0x8024500cWufB.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/michlstechblog.info\/blog\/wp-content\/uploads\/2018\/05\/Windows10-0x8024500cWufB-300x49.png\" alt=\"Windows10 WufB Settings\" width=\"300\" height=\"49\" class=\"size-medium wp-image-5554\" srcset=\"https:\/\/michlstechblog.info\/blog\/wp-content\/uploads\/2018\/05\/Windows10-0x8024500cWufB-300x49.png 300w, https:\/\/michlstechblog.info\/blog\/wp-content\/uploads\/2018\/05\/Windows10-0x8024500cWufB-768x126.png 768w, https:\/\/michlstechblog.info\/blog\/wp-content\/uploads\/2018\/05\/Windows10-0x8024500cWufB.png 966w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><figcaption id=\"caption-attachment-5554\" class=\"wp-caption-text\">Windows10 WufB Settings<\/figcaption><\/figure><br \/>\nUnfortunately it is not sufficient to disable the policies. There also some registry keys to delete (if set):<\/p>\n<pre class=\"brush: bash; title: ; notranslate\" title=\"\">\r\nD:\\&gt; reg delete HKEY_LOCAL_MACHINE\\SOFTWARE\\Policies\\Microsoft\\Windows\\WindowsUpdate \/v DeferFeatureUpdates \/f\r\nD:\\&gt; reg delete HKEY_LOCAL_MACHINE\\SOFTWARE\\Policies\\Microsoft\\Windows\\WindowsUpdate \/v DeferQualityUpdates \/f\r\nD:\\&gt; reg delete HKEY_LOCAL_MACHINE\\SOFTWARE\\Policies\\Microsoft\\Windows\\WindowsUpdate \/v BranchReadinessLevel \/f\r\nD:\\&gt; reg delete HKEY_LOCAL_MACHINE\\SOFTWARE\\Policies\\Microsoft\\Windows\\WindowsUpdate \/v DeferFeatureUpdatesPeriodInDays \/f\r\nD:\\&gt; reg delete HKEY_LOCAL_MACHINE\\SOFTWARE\\Policies\\Microsoft\\Windows\\WindowsUpdate \/v PauseFeatureUpdatesStartTime \/f\r\nD:\\&gt; reg delete HKEY_LOCAL_MACHINE\\SOFTWARE\\Policies\\Microsoft\\Windows\\WindowsUpdate \/v DeferQualityUpdatesPeriodInDays \/f\r\nD:\\&gt; reg delete HKEY_LOCAL_MACHINE\\SOFTWARE\\Policies\\Microsoft\\Windows\\WindowsUpdate \/v PauseQualityUpdatesStartTime \/f\r\nD:\\&gt; reg delete HKEY_LOCAL_MACHINE\\SOFTWARE\\Policies\\Microsoft\\Windows\\WindowsUpdate \/v PauseDeferrals \/f\r\nD:\\&gt; reg delete HKEY_LOCAL_MACHINE\\SOFTWARE\\Policies\\Microsoft\\Windows\\WindowsUpdate \/v ManagePreviewBuilds \/f\r\nD:\\&gt; reg delete HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\WindowsUpdate\\UpdatePolicy\\PolicyState \/f\r\nD:\\&gt; reg delete HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\WindowsUpdate\\UX\\Settings \/f\r\nD:\\&gt; reg delete HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\WindowsUpdate\\UX \/v IsConvergedUpdateStackEnabled \/f\r\n<\/pre>\n<p>Then refresh the policy <\/p>\n<pre class=\"brush: bash; title: ; notranslate\" title=\"\">\r\nD:\\&gt; gpupdate \/force\r\nD:\\&gt; net stop wuauserv\r\nD:\\&gt; net start wuauserv\r\n<\/pre>\n<p>and trigger Windows Update scan<\/p>\n<pre class=\"brush: bash; title: ; notranslate\" title=\"\">\r\nD:\\&gt; UsoClient.exe startscan\r\n<\/pre>\n<p>And updates should appear<br \/>\n<figure id=\"attachment_5570\" aria-describedby=\"caption-attachment-5570\" style=\"width: 300px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/michlstechblog.info\/blog\/wp-content\/uploads\/2018\/05\/Windows10-UpdateList.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/michlstechblog.info\/blog\/wp-content\/uploads\/2018\/05\/Windows10-UpdateList-300x81.png\" alt=\"Windows10 UpdateList\" width=\"300\" height=\"81\" class=\"size-medium wp-image-5570\" srcset=\"https:\/\/michlstechblog.info\/blog\/wp-content\/uploads\/2018\/05\/Windows10-UpdateList-300x81.png 300w, https:\/\/michlstechblog.info\/blog\/wp-content\/uploads\/2018\/05\/Windows10-UpdateList.png 670w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><figcaption id=\"caption-attachment-5570\" class=\"wp-caption-text\">Windows10 UpdateList<\/figcaption><\/figure><\/p>\n<p>Michael<\/p>\n<p><!--https:\/\/blogs.technet.microsoft.com\/wsus\/2017\/08\/04\/improving-dual-scan-on-1607\/--><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hi, the Error 0x8024500c often occurs at Windows 10 in managed environments, which means the Windows Updates are delivered by WSUS or SCCM and no internet connection is available or it is not allowed to connect directly to Microsofts Windows Update. In this case usually the policies (no internet connect and DualScan disabled)<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[1192,1191,228,1194,1193,1190,20,532],"class_list":["post-5549","post","type-post","status-publish","format-standard","hentry","category-windowsknowhow","tag-0x8024500c","tag-error-0x8024500c","tag-failed","tag-find-no-updates","tag-sls-failed-80072ee2-send-request","tag-update","tag-windows-2","tag-wsus"],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/michlstechblog.info\/blog\/wp-json\/wp\/v2\/posts\/5549","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/michlstechblog.info\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/michlstechblog.info\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/michlstechblog.info\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/michlstechblog.info\/blog\/wp-json\/wp\/v2\/comments?post=5549"}],"version-history":[{"count":22,"href":"https:\/\/michlstechblog.info\/blog\/wp-json\/wp\/v2\/posts\/5549\/revisions"}],"predecessor-version":[{"id":5774,"href":"https:\/\/michlstechblog.info\/blog\/wp-json\/wp\/v2\/posts\/5549\/revisions\/5774"}],"wp:attachment":[{"href":"https:\/\/michlstechblog.info\/blog\/wp-json\/wp\/v2\/media?parent=5549"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/michlstechblog.info\/blog\/wp-json\/wp\/v2\/categories?post=5549"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/michlstechblog.info\/blog\/wp-json\/wp\/v2\/tags?post=5549"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}