Hello,

a customer had the problem that he couldn’t start the explorer. The explorer runs in an timeout and pops up an Errormessage: Server execution failed

This error occurs mostly when the “My Documents” is not reachable or corrupt because in case of a folder redirection the folder can reside outside of your Profile Folder.

List the pathes of your folders:

c:\> reg query "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders"
...
    AppData    REG_EXPAND_SZ    %USERPROFILE%\AppData\Roaming
    Cache      REG_EXPAND_SZ    %USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files
    Cookies    REG_EXPAND_SZ    %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Cookies
    Desktop    REG_EXPAND_SZ    %USERPROFILE%\Desktop
...
    Personal    REG_EXPAND_SZ    D:\UserDocuments\myLogin\Documents
...

And check if the folder exists and if they are accessible

c:\> dir D:\UserDocuments\myLogin\Documents
The system cannot find the path specified.

If the folder not exists, create it and set the appropriate permissions

C:\>  D:\UserDocuments\myLogin\Documents
C:\>  icacls D:\UserDocuments\myLogin\Documents /grant %USERNAME%(OI)(CI)(F)

Michael