Windows: Windows Update error STATUS_SXS_TRANSACTION_CLOSURE_INCOMPLETE

Hi,

a possible solution of an Windows Update Errors 0x8007371B.

sfc /scannow and dism /online /cleanup-image /restorehealth run without any errors but windows updates failed to install.

C:\windows\logs\CBS\CBS.log has some STATUS_SXS_TRANSACTION_CLOSURE_INCOMPLETE errors:

2019-11-14 10:59:41, Info CSI 00000036 Changelist shadowed missing its manifest - Microsoft-Windows-ServicingStack-Inetsrv-Extra, version 10.0.17134.881, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}
2019-11-14 10:59:41, Error CSI 00000037@2019/11/14:09:59:41.119 (F) Attempting to mark store corrupt with category [l:15 ml:16]'CorruptManifest'[gle=0x80004005]
2019-11-14 10:59:41, Error CSI 00000038@2019/11/14:09:59:41.119 (F) onecore\base\wcp\componentstore\csd_winners.cpp(1306): Error STATUS_SXS_TRANSACTION_CLOSURE_INCOMPLETE originated in function OriginateManifestsMissingError expression: (null)
[gle=0x80004005]
2019-11-14 10:59:41, Info CBS Added C:\Windows\Logs\CBS\CBS.log to WER report.

Check if Windows component store points to the latest version. Note: The registry value has not the full length of the name(Microsoft-Windows-ServicingStack-Inetsrv-Extra -> ..ft-windows-s..stack-inetsrv-extra..).

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_none_8e6f3b7ef623f7ff

Get all installed versionsof a component

dir C:\Windows\WinSxS\Manifests\*Inetsrv-Extra*
Mode                LastWriteTime         Length Name
----                -------------         ------ ----
-a----       12.10.2019     02:12            209 amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.1000_none_f3bf53e743ca2923.manifest
------       12.11.2019     08:30            210 amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.1063_none_f3c5114b43c50e10.manifest
------       13.11.2019     16:53            210 amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.1120_none_f3b6848f43d077c2.manifest
-a----       11.04.2018     23:04            202 amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.1_none_1eb0a7310ad43353.manifest
-a----       11.10.2018     18:11            210 amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.281_none_1aab2abaf7e095c3.manifest
-a----       13.12.2018     15:38            210 amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.400_none_1b00ad9cf7a09732.manifest
-a----       10.01.2019     08:10            209 amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.464_none_1ac3cf3cf7cda434.manifest
-a----       14.03.2019     07:57            210 amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.580_none_1aaa3022f7e173e1.manifest
-a----       27.06.2019     10:59            210 amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.760_none_1abfd3c6f7d1364d.manifest
-a----       14.08.2019     13:18            210 amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.881_none_1aab361ef7e084ad.manifest
-a----       11.04.2018     23:04            198 x86_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.1_none_c2920bad5276c21d.manifest

and check the pointer (default value)

PS D:> dir HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364
e35_none_8e6f3b7ef623f7ff
Name                           Property
----                           --------
10.0                           10.0.17134.1    : {1}
                               (default)       : 10.0.17134.1120
                               10.0.17134.281  : {1}
                               10.0.17134.400  : {1}
                               10.0.17134.464  : {1}
                               10.0.17134.580  : {1}
                               10.0.17134.760  : {1}
                               10.0.17134.881  : {1}
                               10.0.17134.1120 : {1}
                               10.0.17134.1063 : {1}

Michael

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