Windows: Windows Update error STATUS_SXS_TRANSACTION_CLOSURE_INCOMPLETE

Hi,

a possible solution of an Windows Update Errors 0x8007371B.

sfc /scannow and dism /online /cleanup-image /restorehealth run without any errors but windows updates failed to install.

C:\windows\logs\CBS\CBS.log has some STATUS_SXS_TRANSACTION_CLOSURE_INCOMPLETE errors:

2019-11-14 10:59:41, Info CSI 00000036 Changelist shadowed missing its manifest - Microsoft-Windows-ServicingStack-Inetsrv-Extra, version 10.0.17134.881, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}
2019-11-14 10:59:41, Error CSI 00000037@2019/11/14:09:59:41.119 (F) Attempting to mark store corrupt with category [l:15 ml:16]'CorruptManifest'[gle=0x80004005]
2019-11-14 10:59:41, Error CSI 00000038@2019/11/14:09:59:41.119 (F) onecore\base\wcp\componentstore\csd_winners.cpp(1306): Error STATUS_SXS_TRANSACTION_CLOSURE_INCOMPLETE originated in function OriginateManifestsMissingError expression: (null)
[gle=0x80004005]
2019-11-14 10:59:41, Info CBS Added C:\Windows\Logs\CBS\CBS.log to WER report.

Check if Windows component store points to the latest version. Note: The registry value has not the full length of the name(Microsoft-Windows-ServicingStack-Inetsrv-Extra -> ..ft-windows-s..stack-inetsrv-extra..).

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_none_8e6f3b7ef623f7ff

Get all installed versionsof a component

dir C:\Windows\WinSxS\Manifests\*Inetsrv-Extra*
Mode                LastWriteTime         Length Name
----                -------------         ------ ----
-a----       12.10.2019     02:12            209 amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.1000_none_f3bf53e743ca2923.manifest
------       12.11.2019     08:30            210 amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.1063_none_f3c5114b43c50e10.manifest
------       13.11.2019     16:53            210 amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.1120_none_f3b6848f43d077c2.manifest
-a----       11.04.2018     23:04            202 amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.1_none_1eb0a7310ad43353.manifest
-a----       11.10.2018     18:11            210 amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.281_none_1aab2abaf7e095c3.manifest
-a----       13.12.2018     15:38            210 amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.400_none_1b00ad9cf7a09732.manifest
-a----       10.01.2019     08:10            209 amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.464_none_1ac3cf3cf7cda434.manifest
-a----       14.03.2019     07:57            210 amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.580_none_1aaa3022f7e173e1.manifest
-a----       27.06.2019     10:59            210 amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.760_none_1abfd3c6f7d1364d.manifest
-a----       14.08.2019     13:18            210 amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.881_none_1aab361ef7e084ad.manifest
-a----       11.04.2018     23:04            198 x86_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364e35_10.0.17134.1_none_c2920bad5276c21d.manifest

and check the pointer (default value)

PS D:> dir HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-s..stack-inetsrv-extra_31bf3856ad364
e35_none_8e6f3b7ef623f7ff
Name                           Property
----                           --------
10.0                           10.0.17134.1    : {1}
                               (default)       : 10.0.17134.1120
                               10.0.17134.281  : {1}
                               10.0.17134.400  : {1}
                               10.0.17134.464  : {1}
                               10.0.17134.580  : {1}
                               10.0.17134.760  : {1}
                               10.0.17134.881  : {1}
                               10.0.17134.1120 : {1}
                               10.0.17134.1063 : {1}

Michael

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3 thoughts on “Windows: Windows Update error STATUS_SXS_TRANSACTION_CLOSURE_INCOMPLETE”

  1. Wow, I encountered this 4 years after you post the blog on build 22621, solved by your method successfully, thanks!

  2. Wow, it happens on my PC with build 22621, solved by the method you offered 4 years ago…anyway, thanks!

  3. can anyone expand on what you did to fix this. i have a similar issue. do you edit the registry to match the correct version number?

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